Fixing the program my computer learned: barriers for end users, challenges for the machine

Kulesza, T., Wong, W-K., Stumpf, S., Perona, S., White, R., Burnett, M., Oberst, I. & Ko, A. J. (2009). Fixing the program my computer learned: barriers for end users, challenges for the machine. In: C. Conati, M. Bauer, N. Oliver & D. S. Weld (Eds.), Proceedings of the 14th international conference on Intelligent user interfaces. (pp. 187-196). ACM. ISBN 978-1-60558-168-2

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Abstract

The results of a machine learning from user behavior can be thought of as a program, and like all programs, it may need to be debugged. Providing ways for the user to debug it matters, because without the ability to fix errors users may find that the learned program's errors are too damaging for them to be able to trust such programs. We present a new approach to enable end users to debug a learned program. We then use an early prototype of our new approach to conduct a formative study to determine where and when debugging issues arise, both in general and also separately for males and females. The results suggest opportunities to make machine-learned programs more effective tools.

Item Type: Book Section
Additional Information: © Stumpf, S.| ACM 2009. This is the author's version of the work. It is posted here for your personal use. Not for redistribution. The definitive Version of Record was published in Proceedings of the 14th international conference on Intelligent user interfaces, http://dx.doi.org/10.1145/1502650.1502678
Uncontrolled Keywords: Machine learning, debugging, end-user programming
Subjects: Q Science > QA Mathematics > QA75 Electronic computers. Computer science
Divisions: School of Informatics > Centre for Human Computer Interaction Design
URI: http://openaccess.city.ac.uk/id/eprint/14848

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