The Potential Contribution of Ethnographic Methods to Information Systems Research

Brown, A. (2014). The Potential Contribution of Ethnographic Methods to Information Systems Research. In: Proceedings of the 13th European Conference on Research Methodology for Business and Management Studies (ECRM 2014). (pp. 80-86). UK: Academic Conferences and Publishing International Limited. ISBN 9781910810064

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For IS researchers, understanding the impact of technology on organisations is a long time research challenge that continues to ramify and gain complexity as IT proliferates systems and permeates all aspects of organisational life. Organisational culture plays a significant part in whether these systems are implemented successfully. This paper makes the case for the potential value of ethnographic research methods for organisational change projects and in particular for understanding the influence of ICT investment. These research methods can yield extra-ordinarily insightful results into organisational behaviour but has not been a feature of published IS research.

Item Type: Book Section
Uncontrolled Keywords: ethnography; information systems research; culture; information and communications technology (ICT)
Divisions: Cass Business School > Faculty of Management

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