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Explaining smart heating systems to discourage fiddling with optimized behavior

Stumpf, S. ORCID: 0000-0001-6482-1973, Skrebe, S., Aymer, G. and Hobson, J. (2018). Explaining smart heating systems to discourage fiddling with optimized behavior. CEUR Workshop Proceedings, 2068,

Abstract

Our work focuses on textual and graphical explanations for smart heating systems. We have started to investigate the opportunities for when to provide explanations, how we can design these explanations, and we have started to evaluate these explanations. We argue that explanations need to be carefully crafted to fit with their desired aim, in our case to encourage users' trust and reliance while minimizing user interactions.

Publication Type: Article
Additional Information: © 2018. Copyright for the individual papers remains with the authors. Copying permitted for private and academic purposes
Publisher Keywords: Explanations; smart heating systems; trust; constrained engagement.
Subjects: Q Science > QA Mathematics > QA75 Electronic computers. Computer science
Departments: School of Mathematics, Computer Science & Engineering > Computer Science
URI: http://openaccess.city.ac.uk/id/eprint/20036
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