City Research Online

Micro-costing the provision of emotional support and information in UK eye clinics

Gillespie-Gallery, H., Subramanian, A. and Conway, M. L. (2013). Micro-costing the provision of emotional support and information in UK eye clinics. BMC Health Services Research, 13(482), doi: 10.1186/1472-6963-13-482

Abstract

Sight loss has wide ranging implications for an individual in terms of education, employment, mobility and mental health. Therefore there is a need for information and support to be provided in eye clinics at the point of diagnosis of sight threatening conditions, but these aspects of care are often missing from clinics. To meet these needs, some clinics employ an Eye Clinic Liaison Officer (ECLO) but the position has yet to be widely implemented. The aims of this study were:(1) To evaluate the forms of advice and emotional support in eye clinics provided by ECLOs.(2) To determine the cost of the ECLO service per patient.

Publication Type: Article
Subjects: R Medicine > RE Ophthalmology
Departments: School of Health Sciences > Optometry & Visual Science
URI: http://openaccess.city.ac.uk/id/eprint/3271
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