Flexible Working and Performance: A Systematic Review of the Evidence for a Business Case

de Menezes, L. M. & Kelliher, C. (2011). Flexible Working and Performance: A Systematic Review of the Evidence for a Business Case. INTERNATIONAL JOURNAL OF MANAGEMENT REVIEWS, 13(4), pp. 452-474. doi: 10.1111/j.1468-2370.2011.00301.x

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Abstract

Interest in the outcomes of flexible working arrangements dates from the mid 1970s, when researchers attempted to assess the impact of flexitime on worker performance. This paper reviews the literature on the link between flexible working arrangements and performance related outcomes. Taken together, the evidence fails to demonstrate a business case for the use of flexible working arrangements. This paper attempts to explain the findings by analysing the theoretical and methodological perspectives adopted, as well as the measurements and designs used. In doing so, gaps in this vast and disparate literature are identified and a research agenda is developed.

Item Type: Article
Additional Information: This is the pre-peer reviewed version of the following article: de Menezes, LM & Kelliher, C (2011). Flexible Working and Performance: A Systematic Review of the Evidence for a Business Case. INTERNATIONAL JOURNAL OF MANAGEMENT REVIEWS, 13(4), pp. 452-474, which has been published in final form at http://onlinelibrary.wiley.com/doi/10.1111/j.1468-2370.2011.00301.x/abstract. Authors are not required to remove preprints posted prior to acceptance of the submitted version.
Uncontrolled Keywords: flexible working arrangements, performance, employee outcomes, systematic literature review.
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Divisions: Cass Business School > Faculty of Management
URI: http://openaccess.city.ac.uk/id/eprint/8671

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