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Co-Production and the Co-Creation of Value in Public Services: A suitable case for treatment?

Osborne, S. P., Radnor, Z. and Strokosch, K. (2016). Co-Production and the Co-Creation of Value in Public Services: A suitable case for treatment?. Public Management Review, 18(5), pp. 639-653. doi: 10.1080/14719037.2015.1111927

Abstract

Co-production is currently one of cornerstones of public policy reform across the globe. Inter alia, it is articulated as a valuable route to public service reform and to the planning and delivery of effective public services, a response to the democratic deficit and a route to active citizenship and active communities, and as a means by which to lever in additional resources to public service delivery. Despite these varied roles, co-production is actually poorly formulated and has become one of a series of ‘woolly-words’ in public policy. This paper presents a conceptualization of co-production that is theoretically rooted in both public management and service management theory. It argues that this is a robust starting point for the evolution of new research and knowledge about co-production and for the development of evidence-based public policymaking and implementation.

Publication Type: Article
Additional Information: This is an Accepted Manuscript of an article published by Taylor & Francis in Public Management Review on 9 Mar 2016, available online: https://doi.org/10.1080/14719037.2015.1111927
Publisher Keywords: Co-production, public services reform, active citizens, active communities, public service-dominant logic, co-creation, public value
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Departments: Cass Business School
URI: http://openaccess.city.ac.uk/id/eprint/20623
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