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Designing Troubleshooting Support Cards for Novice End-User Developers of Physical Computing Prototypes

Booth, T., Bird, J., Stumpf, S. ORCID: 0000-0001-6482-1973 and Jones, S (2019). Designing Troubleshooting Support Cards for Novice End-User Developers of Physical Computing Prototypes. In: Malizia, A., Valtolina, S., Morch, A., Serrano, A. and Stratton, A. (Eds.), End-User Development. IS-EUD 2019. Lecture Notes in Computer Science, 11553. (pp. 191-199). Cham: Springer. ISBN 978-3-030-24780-5

Abstract

Previous work has shown that end-user developers (EUDs) find diagnosing and fixing circuit bugs in physical computing prototypes challenging. This paper reports on the design of a card deck to support troubleshooting by novice EUDs. The deck provides EUDs with ideas for different troubleshooting tactics and guides them in their use by encouraging reflection to help build EUDs’ troubleshooting knowledge and skill. We describe the design process and the resulting card deck. Our work contributes a new way of supporting EUDs in troubleshooting physical computing prototypes.

Publication Type: Conference or Workshop Item (Paper)
Additional Information: Author thinks 30 April 2019 is acceptance date - see email 11/07/19, DMC. D 1st acceptance date email, 11/07/19, DMC.
Publisher Keywords: End-user development, Physical computing, Troubleshooting, Cards, Support tools
Subjects: Q Science > QA Mathematics > QA75 Electronic computers. Computer science
Departments: School of Mathematics, Computer Science & Engineering > Computer Science
URI: http://openaccess.city.ac.uk/id/eprint/22514
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