City Research Online

Defining User Risk in Social Networking Services

Haynes, D. and Robinson, L. (2015). Defining User Risk in Social Networking Services. Aslib Journal of Information Management, 67(1), pp. 94-115. doi: 10.1108/AJIM-07-2014-0087

Abstract

Purpose – The purpose of this paper is to identify the risks faced by users of online social networking services (SNSs) in the UK and to develop a typology of risk that can be used to assess regulatory effectiveness.

Design/methodology/approach – An initial investigation of the literature revealed no detailed taxonomies of risk in this area. Existing taxonomies were reviewed and merged with categories identified in a pilot survey and expanded in purposive sample survey directed at the library and information services (LIS) community in the UK.

Findings – Analysis of the relationships between different risk categories yielded a grouping of risks by their consequences. This aligns with one of the objectives of regulation, which is to mitigate risks.

Research limitations/implications – This research offers a tool for evaluation of different modes of regulation of social media.

Practical implications – Awareness of the risks associated with use of online SNSs and wider social media contributes to the work of LIS professionals in their roles as: educators; intermediaries; and users of social media. An understanding of risk also informs the work of policy makers and legislators responsible for regulating access to personal data.

Originality/value – A risk-based view of regulation of personal data on social media has not been attempted in such a comprehensive way before.

Publication Type: Article
Additional Information: This article is (c) Emerald Group Publishing and permission has been granted for this version to appear here http://openaccess.city.ac.uk/. Emerald does not grant permission for this article to be further copied/distributed or hosted elsewhere without the express permission from Emerald Group Publishing Limited.
Publisher Keywords: Social media, Risk, Regulation, Privacy, Social Networking Services
Subjects: Z Bibliography. Library Science. Information Resources > Z665 Library Science. Information Science
Departments: School of Mathematics, Computer Science & Engineering > Library & Information Science
URI: http://openaccess.city.ac.uk/id/eprint/6228
[img]
Preview
PDF - Accepted Version
Download (935kB) | Preview

Export

Downloads

Downloads per month over past year

View more statistics

Actions (login required)

Admin Login Admin Login