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Investigating the Intelligibility of a Computer Vision System for Blind Users

Ahmed, S., Balasubramanian, H., Stumpf, S. ORCID: 0000-0001-6482-1973, Morrison, C., Sellen, A. and Grayson, M. (2019). Investigating the Intelligibility of a Computer Vision System for Blind Users. Paper presented at the ACM Conference on Intelligent User Interfaces, 17 - 20 March 2020, Cagliari, Italy.

Abstract

Computer vision systems to help blind usersare becoming increasingly common yet often these systems are not intelligible. Our work investigates the intelligibility of a wearable computer vision system to help blind users locate and identify people in their vicinity. Providing a continuous stream of information, this system allows us to explore intelligibility through interaction and instructions, going beyond studies of intelligibility that focus on explaining a decision a computer vision system might make. In a study with 13 blind users, we explored whether varying instructions (either basic or enhanced) about how the system worked would change blind users’ experience of the system. We found offering a more detailed set of instructions did not affect how successful users were using the system nor their perceived workload. We did, however, find evidence of significant differences in what they knew about the system, and they employed different, and potentially more effective, use strategies. Our findings have important implications for researchers and designers of computer vision systemsfor blind users, as well more general implications for understanding what it means to make interactive computer vision systems intelligible.

Publication Type: Conference or Workshop Item (Paper)
Additional Information: © Ahmed, S., Balasubramanian, H., Stumpf, S., Morrison, C., Sellen, A. & Grayson, M., 2020. This is the author's version of the work. It is posted here for your personal use. Not for redistribution. The definitive Version of Record is to be published by ACM at http://dx.doi.org/10.1145/10.1145/3377325.3377508.
Publisher Keywords: Computer vision, assistive technology, blind users, intelligibility
Subjects: Q Science > QA Mathematics > QA75 Electronic computers. Computer science
T Technology
Departments: School of Mathematics, Computer Science & Engineering > Computer Science
URI: https://openaccess.city.ac.uk/id/eprint/23479
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