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Turning Coffee Drinking into Key Performance Indicators: creating meaningful educational development measures

Quinsee, S. ORCID: 0000-0001-6433-8877 (2011). Turning Coffee Drinking into Key Performance Indicators: creating meaningful educational development measures. Educational Developments, 12(2), pp. 1-4.

Abstract

As Director of the Learning Development Centre (LDC) at City University London since 2008, I have always been concerned about how, as a team, we can measure the impact of what we do. My interest in this is threefold:

• wishing to evaluate the work of the team and usefulness of service for others, particularly in terms of demonstrating impact
• exploring pathways and ideas for new developments and innovation, as well as revising existing activities that no longer matter
• enabling others to understand what we do

In this article, I outline some of the challenges about measuring educational development and outline what we have done at City University London to address this.

Publication Type: Article
Departments: Professional Services > Learning, Enhancement and Development
Date available in CRO: 17 May 2021 14:02
Date deposited: 17 May 2021
Date of first online publication: June 2011
URI: https://openaccess.city.ac.uk/id/eprint/26155
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