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Creativity in the Design of Complex Socio-Technical Systems: Revisiting the Role of Digital Tools

Jones, S. ORCID: 0000-0003-4789-4948 (2025). Creativity in the Design of Complex Socio-Technical Systems: Revisiting the Role of Digital Tools. Paper presented at the The Fourth International Adaptive and Sustainable Science, Engineering and Technology (ASSET) Conference, 8-10 Jul 2025, Manchester, UK and Nairobi, Kenya.

Abstract

The design and specification of socio-technical systems aimed at addressing today’s complex challenges in relation to adaptation and sustainability requires creative thinking. Work on specifying the requirements for such systems in the early 2000s stimulated creative thinking through creative design workshops involving key stakeholders in creative thinking techniques that resulted in largely physical outputs. Since then, however, a lot has changed, especially regarding the roles played by digital tools in supporting creative thinking. The last two decades have seen a proliferation of digital creativity support tools and more recently still, empirical studies in a variety of domains are demonstrating how generative artificial intelligence can be used to augment or match human creative capabilities. Here we propose a research agenda through which to investigate the important question of how we might better support creative thinking in the design of complex socio-technical systems using current digital creativity support tools, including generative AI.

Publication Type: Conference or Workshop Item (Paper)
Publisher Keywords: creativity, innovation, socio-technical systems, creativity support tools, generative AI
Subjects: Q Science > QA Mathematics > QA75 Electronic computers. Computer science
Departments: Bayes Business School
Bayes Business School > Faculty of Management
SWORD Depositor:
[thumbnail of Sara Jones ASSET 2025 - final.pdf] Text - Accepted Version
This document is not freely accessible due to copyright restrictions.

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