City Research Online

Abstract

Process mining traditionally focuses on individual processes, prioritizing case-level control flow and performance. Yet many organizations operate process ecosystems: collections of interrelated processes sharing resources, schedules and goals. This paper explores how visual analytics can support interactive analysis of such ecosystems. Using scientific conference management as a case study, we characterize submission handling as a multi-instance, multi-actor, multi-phase ecosystem. We derive representative analysis tasks and present a prototypical visual analytics system combining temporally aligned overview and detailed visualizations to reveal bottlenecks, actor workloads, and delays across concurrent processes. Using a realistic synthetic event log, we demonstrate ecosystem-level analysis and discuss design implications for visual process analytics.

Publication Type:	Conference or Workshop Item (Paper)
Additional Information:	© 2026 The Authors. Proceedings published by Eurographics - The European Association for Computer Graphics. This is an open access article under the terms of the Creative Commons Attribution License, which permits use, distribution and reproduction in any medium, provided the original work is properly cited.
Subjects:	Q Science > QA Mathematics > QA75 Electronic computers. Computer science
Departments:	School of Science & Technology School of Science & Technology > Department of Computer Science
SWORD Depositor:	Symplectic Administrator

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