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Bickerton, J., Davies, J., Davies, H., Procter, S. and Apau, D. (2012). Streaming primary urgent care: a prospective approach. Primary Health Care Research & Development, 13(2), pp. 142-152. doi: 10.1017/S146342361100017X
Procter, S., Bickerton, J., Allan, T., Davies, H., Abbott, S., Apau, D., Dewan, V., Frazer, A., Lynch, A., Wych, G., Nijjar, A. and Davies, J. (2009). Streaming Emergency Department Patients to Primary Care Services: Developing a Consensus in North East London (9781900804391). London: City University, London.