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Bickerton, J., Davies, J., Davies, H. , Procter, S. & Apau, D. (2012). Streaming primary urgent care: a prospective approach. Primary Health Care Research & Development, 13(2), pp. 142-152. doi: 10.1017/S146342361100017X
Procter, S., Bickerton, J., Allan, T. , Davies, H., Abbott, S., Apau, D., Dewan, V., Frazer, A., Lynch, A., Wych, G., Nijjar, A. & Davies, J. (2009). Streaming Emergency Department Patients to Primary Care Services: Developing a Consensus in North East London (9781900804391). London: City University, London.