Article

Robinson, L., Calvert, A., Bawden, D., Urquart, C., Bray, C. and Amosford, J. (2010). Understanding our value: assessing the nature of the impact of library services. Library and Information Research, 33(105), pp. 62-89.

Conference or Workshop Item

Bawden, D., Robinson, L. and Calvert, A. (2008). Value and impact: New trends in evaluating library and information services. Paper presented at the 3rd Joint Conference of Slovene Special and Academic Libraries, October 2008, Ljubljana, Slovenia.