Book Section

Comuzzi, M., Kotsokalis, C., Spanoudakis, G. and Yahyapour, R. (2009). Establishing and Monitoring SLAs in complex Service Based Systems. In: Damiani, E., Zhang, J. and Chang, R. (Eds.), 2009 IEEE International Conference on Web Services. Los Alamitos, California, I & II. (pp. 783-790). IEEE. ISBN 9780769537092