City Research Online

Items where Author is "Falk, T."

Up a level
Group by: Type | No Grouping
Jump to: Article
Number of items: 1.

Article

Schepers, J., Falk, T., de Ruyter, K. , de Jong, A. & Hammerschmidt, M. (2012). Principles and principals: Do customer stewardship and agency control compete or complement when shaping frontline employee behavior?. Journal of Marketing, 76(6), pp. 1-20. doi: 10.1509/jm.11.0112

This list was generated on Mon Jun 17 04:38:00 2024 UTC.