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Stumpf, S., Burnett, M., Pipek, V. & Wong, W-K (2012). End-user interactions with intelligent and autonomous systems. In: Konstan, J. A., Chi, E. H. & Höök, K. (Eds.), CHI '12 Extended Abstracts on Human Factors in Computing Systems. (pp. 2755-2758). New York: ACM. doi: 10.1145/2212776.2212713