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Panagioti, M., Richardson, G., Small, N., Murray, E., Rogers, A., Kennedy, A., Newman, S. P. and Bower, P. (2014). Self-management support interventions to reduce health care utilisation without compromising outcomes: a systematic review and meta-analysis. BMC Health Services Research, 14, p. 356. doi: 10.1186/1472-6963-14-356