Items where Author is "de Jong, A."
Hensen, N., Keeling, D. I., de Ruyter, K. , Wetzels, M. & de Jong, A. (2016). Making SENS: exploring the antecedents and impact of store environmental stewardship climate. Journal of the Academy of Marketing Science, 44(4), pp. 497-515. doi: 10.1007/s11747-015-0446-5
Kiratli, N., Rozemeijer, F., Hilken, T. , de Ruyter, K. & de Jong, A. (2016). Climate setting in sourcing teams: Developing a measurement scale for team creativity climate. Journal of Purchasing and Supply Management, 22(3), pp. 196-204. doi: 10.1016/j.pursup.2016.04.006
Schepers, J., Falk, T., de Ruyter, K. , de Jong, A. & Hammerschmidt, M. (2012). Principles and principals: Do customer stewardship and agency control compete or complement when shaping frontline employee behavior?. Journal of Marketing, 76(6), pp. 1-20. doi: 10.1509/jm.11.0112