City Research Online

Abstract

BACKGROUND: General practice is typically the first point of access to healthcare. However, emerging models of providing mental health services in primary care are poorly understood.

AIMS: To explore what value a Primary Care Liaison Nurse (PCLN) service, established in 2011, can bring to people with mental health problems in primary care.

PARTICIPANTS: Ten interviews with seven general practitioners and three senior practitioners working in primary care mental health services.

METHOD: Semi-structured interviews, based on a topic guide of six open ended questions with prompts, were used to elicit participants' experiences and perspectives on the value of a PCLN service. Thematic analysis, based on a 6-phase approach, was used to describe and explore the data collected.

FINDINGS: Five main themes were derived from the thematic analysis of interviews relating to: integration; clinical effectiveness; patient centred care; access; and efficiency.

CONCLUSION: This study suggests that the PCLN service can improve the quality of care and is generally highly valued by its professional stakeholders. The study identifies particularly valued elements of the service, including having a duty worker, as well as aspects which could be improved, such as referral criteria.

Publication Type:	Article
Additional Information:	This is the peer reviewed version of the following article: McLeod, K. and Simpson, A. (2017), Exploring the value of mental health nurses working in primary care in England: a qualitative study. J Psychiatr Ment Health Nurs., which has been published in final form at http://dx.doi.org/10.1111/jpm.12400. This article may be used for non-commercial purposes in accordance with Wiley Terms and Conditions for Self-Archiving.
Subjects:	B Philosophy. Psychology. Religion > BF Psychology R Medicine > RT Nursing
Departments:	School of Health & Psychological Sciences > Nursing
SWORD Depositor:	Symplectic Administrator

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