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On Birthing Dancing Stars: The Need for Bounded Chaos in Information Interaction

McKay, D., Makri, S. ORCID: 0000-0002-5817-4893, Chang, S. and Buchanan, G. (2020). On Birthing Dancing Stars: The Need for Bounded Chaos in Information Interaction. Paper presented at the ACM SIGIR Conference on Human Information Interaction and Retrieval (CHIIR), 14 - 18 March 2020, Vancouver, Canada.

Abstract

While computers causing chaos is acommon social trope, nearly the entirety of the history of computing is dedicated to generating order. Typical interactive information retrieval tasks ask computers to support the traversal and exploration of large, complex information spaces. The implicit assumption is that they are to support users in simplifying the complexity (i.e. in creating order from chaos). But for some types of task, particularly those that involve the creative application or synthesis of knowledge or the creation of new knowledge, this assumption may be incorrect. It is increasingly evident that perfect order—and the systems we create with it—support highly-structured information tasks well, but provide poor support for less-structured tasks.We need digital information environments that help create a little more chaos from order to spark creative thinking and knowledge creation. This paper argues for the need for information systems that offerwhat we term ‘bounded chaos’, and offers research directions that may support the creation of such interfaces

Publication Type: Conference or Workshop Item (Paper)
Additional Information: McKay, D., Makri, S. , Chang, S. and Buchanan, G | ACM 2020. This is the author's version of the work. It is posted here for your personal use. Not for redistribution. The definitive Version of Record is to be published in Proceedings of ACM Conference on Human Information Interaction and Retrieval (CHIIR’20), https://dl.acm.org/conference/ir/proceedings.
Publisher Keywords: Information interaction,chaos, exploration ,information-seeking, serendipity, browsing, information encountering, creativity
Subjects: Q Science > QA Mathematics > QA75 Electronic computers. Computer science
Z Bibliography. Library Science. Information Resources > ZA Information resources > ZA4050 Electronic information resources
Departments: School of Mathematics, Computer Science & Engineering > Computer Science
School of Mathematics, Computer Science & Engineering > Computer Science > Human Computer Interaction Design
Date Deposited: 03 Feb 2020 13:24
URI: https://openaccess.city.ac.uk/id/eprint/23626
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