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Using situated interviews to engage frail older people in the co-production of improved emergency healthcare

Cluley, V. ORCID: 0000-0003-3258-3039, Gale, N. E. and Radnor, Z. ORCID: 0000-0002-1624-5729 (2021). Using situated interviews to engage frail older people in the co-production of improved emergency healthcare. International Journal of Public Administration, 44(9), pp. 767-777. doi: 10.1080/01900692.2021.1912088


Including frail older people in the development and improvement of healthcare is a topical issue and co-production represents a common approach. How to practice co-production effectively, however, remains challenging, particularly when including vulnerable populations. This paper provides methodological highlights from a project designed to improve care pathways for frail older people. The project applied a co-constructive approach to co-production using situated interviews. We make four recommendations for practice and two linked conclusions – that situated interviews represent a flexible and accessible method for engaging vulnerable populations and that conceptual clarity is essential to the delivery of effective co-production.

Publication Type: Article
Additional Information: This is an Accepted Manuscript of an article published by Taylor & Francis in International Journal of Public Administration, available online:
Publisher Keywords: Frailty, situated interviews, coproduction, emergency care, healthcare
Subjects: H Social Sciences > HM Sociology
H Social Sciences > HN Social history and conditions. Social problems. Social reform
R Medicine > RA Public aspects of medicine > RA0421 Public health. Hygiene. Preventive Medicine
R Medicine > RC Internal medicine
Departments: Bayes Business School > Management
Presidents's Portfolio
Date available in CRO: 25 Mar 2021 15:23
Date deposited: 25 March 2021
Date of acceptance: 22 March 2021
Date of first online publication: 18 April 2021
[img] Text - Accepted Version
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