City Research Online

Delphi study of risk to individuals who disclose personal information online

Haynes, D. & Robinson, L. ORCID: 0000-0001-5202-8206 (2021). Delphi study of risk to individuals who disclose personal information online. Journal of Information Science, 49(1), pp. 93-106. doi: 10.1177/0165551521992756


A two-round Delphi study was conducted to explore priorities for addressing online risk to individuals. A corpus of literature was created based on 69 peer-reviewed articles about privacy risk and the privacy calculus published between 2014 and 2019. A cluster analysis of the resulting text-base using Pearson’s correlation coefficient resulted in seven broad topics. After two rounds of the Delphi survey with experts in information security and information literacy, the following topics were identified as priorities for further investigation: personalisation versus privacy, responsibility for privacy on social networks, measuring privacy risk, and perceptions of powerlessness and the resulting apathy. The Delphi approach provided clear conclusions about research topics and has potential as a tool for prioritising future research areas.

Publication Type: Article
Additional Information: This article is distributed under the terms of the Creative Commons Attribution 4.0 License ( which permits any use, reproduction and distribution of the work without further permission provided the original work is attributed as specified on the SAGE and Open Access pages (
Publisher Keywords: Delphi study, online risk, personal data, privacy
Subjects: H Social Sciences > HN Social history and conditions. Social problems. Social reform
Z Bibliography. Library Science. Information Resources > Z665 Library Science. Information Science
Departments: School of Communication & Creativity > Media, Culture & Creative Industries > Library & Information Science
SWORD Depositor:
[thumbnail of 0165551521992756.pdf]
Text - Published Version
Available under License Creative Commons: Attribution International Public License 4.0.

Download (156kB) | Preview


Add to AnyAdd to TwitterAdd to FacebookAdd to LinkedinAdd to PinterestAdd to Email


Downloads per month over past year

View more statistics

Actions (login required)

Admin Login Admin Login