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Design Thinking for Journalism in the AI age: Towards an Innovation Process for Responsible AI Applications

Portugal, R., Wilczek, B., Eder, M. , Thurman, N. & Haim, M. (2023). Design Thinking for Journalism in the AI age: Towards an Innovation Process for Responsible AI Applications. Paper presented at the The Joint Computation + Journalism European Data & Computational Journalism Conference 2023, 22-24 Jun 2023, Zurich, Switzerland.


Artificial Intelligence(AI) technologies offer opportunities for news organizations to become more efficient. At the same time, the adoption of AI in journalism raises concerns, including whether such efficiency-driven AI applications will endanger the democratic function of news organizations. In this paper, we present a Design Thinking (DT) process that draws on co-creation with journalists, aims to balance efficiency and quality standards, and prototypes a responsible AI application for journalism. We conceptualized the DT Process based on interdisciplinary literature and tested it in a project with journalism students from a leading German journalism school.

Publication Type: Conference or Workshop Item (Paper)
Additional Information: © 2023 Copyright held by the owner/author(s).
Publisher Keywords: Artificial Intelligence; Design Thinking; Efficiency; Journalism; Quality
Subjects: H Social Sciences > HM Sociology
H Social Sciences > HN Social history and conditions. Social problems. Social reform
P Language and Literature > PN Literature (General)
Q Science > QA Mathematics > QA75 Electronic computers. Computer science
Departments: School of Communication & Creativity > Journalism
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