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Emergency department workforces’ experiences and perceptions of well-being from an international perspective: a scoping review

Swancott, L., Armstrong, N. ORCID: 0000-0003-4046-0119, Roland, D. , Walters, H. L. & Kirk, K. (2024). Emergency department workforces’ experiences and perceptions of well-being from an international perspective: a scoping review. BMJ Open, 14(7), article number e087485. doi: 10.1136/bmjopen-2024-087485

Abstract

Objectives
To identify and present the available evidence regarding workforce well-being in the emergency department.

Design
Scoping review.

Setting
The emergency department (ED).

Data sources
CINAHL, MEDLINE, APA PsycINFO and Web of Science were searched with no publication time parameters. The reference lists of articles selected for full-text review were also screened for additional papers.

Eligibility criteria for study selection
All peer-reviewed, empirical papers were included if: (1) participants included staff-based full-time in the ED, (2) ED workforce well-being was a key component of the research, (3) English language was available and (4) the main focus was not burnout or other mental illness-related variables.

Results
The search identified 6109 papers and 34 papers were included in the review. Most papers used a quantitative or mixed methods survey design, with very limited evidence using in-depth qualitative methods to explore ED workforce well-being. Interventions accounted for 41% of reviewed studies. Findings highlighted pressing issues with ED workforce well-being, contributed to by a range of interpersonal, organisational and individual challenges (eg, high workloads, lack of support). However, the limited evidence base, tenuous conceptualisations and links to well-being in existing literature mean that the findings were neither consistent nor conclusive.

Conclusions
This scoping review highlights the need for more high-quality research to be conducted, particularly using qualitative methods and the development of a working definition of ED workforce well-being.

Publication Type: Article
Additional Information: © Author(s) (or their employer(s)) 2024. Re-use permitted under CC BY-NC. No commercial re-use. See rights and permissions. Published by BMJ. http://creativecommons.org/licenses/by-nc/4.0/This is an open access article distributed in accordance with the Creative Commons Attribution Non Commercial (CC BY-NC 4.0) license, which permits others to distribute, remix, adapt, build upon this work non-commercially, and license their derivative works on different terms, provided the original work is properly cited, appropriate credit is given, any changes made indicated, and the use is non-commercial. See: http://creativecommons.org/licenses/by-nc/4.0/.
Publisher Keywords: Humans, Burnout, Professional, Emergency Service, Hospital, Workload, accident & emergency medicine, emergency departments, health workforce, Humans, Emergency Service, Hospital, Burnout, Professional, Workload, 1103 Clinical Sciences, 1117 Public Health and Health Services, 1199 Other Medical and Health Sciences, 32 Biomedical and clinical sciences, 42 Health sciences, 52 Psychology
Subjects: B Philosophy. Psychology. Religion > BF Psychology
R Medicine > R Medicine (General)
Departments: Presidents's Portfolio
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