City Research Online

Online Self-Exclusion – Recommended Code of Practice

Carran, M. (2025). Online Self-Exclusion – Recommended Code of Practice (CLS Working Paper Series 2025/04). London, UK: City Law School.

Abstract

Voluntary self-exclusion is one of the oldest and most prevalent tool that jurisdictions with regulated gambling almost uniformly expect to be available to players either through national self-exclusion registers and / or through gambling operators’ schemes. As an element of their overall social responsibility toolbox, it is an important measure to minimise harm and to allow players to take an effective break from gambling that may cause harm.
However, the relative uniformity of the expectation that self-exclusion should be available ends here. Each jurisdiction sets their own specific rules relating to the duration of self-exclusion, initiation and termination, and what responsibilities accrue to players and operators following such self-exclusion. Furthermore, no best practice has yet been identified that could be applied internationally and current evaluation of effectiveness of existing schemes is limited. As such significant variations continue to exist across different states and very limited evidence is available as to what is indeed effective with helping players avoid gambling-related harm.
This voluntary self-exclusion Code has been devised by a group of passionate, international experts in order to support regulators, operators and other stakeholders in being able to identify best practices that are capable of being applied globally within many different jurisdictions. The project is a culmination of extensive work carried out in three phases – (1) international literature review, (2) task and finish working group composed of all stakeholders’ representatives covering three different continents and (3) wide ranging international consultation on the draft recommendations.

Publication Type: Monograph (Working Paper)
Additional Information: Copyright 2025, the author.
Publisher Keywords: gambling self – exclusion, online, regulatory intervention, recommended legal text for adoption.
Subjects: H Social Sciences > H Social Sciences (General)
K Law > K Law (General)
Departments: The City Law School
The City Law School > Academic Programmes
The City Law School > CLS Working Paper Series
SWORD Depositor:
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