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Accounting for socio-technical resilience in software engineering

Lopez, T., Sharp, H., Wermelinger, M. , Langer, M., Levine, M., Jay, C., Yu, Y. & Nuseibeh, B. ORCID: 0000-0002-3476-053X (2023). Accounting for socio-technical resilience in software engineering. In: 2023 IEEE/ACM 16th International Conference on Cooperative and Human Aspects of Software Engineering (CHASE). 2023 IEEE/ACM 16th International Conference on Cooperative and Human Aspects of Software Engineering (CHASE), 14-15 May 2023, Melbourne, Australia. doi: 10.1109/chase58964.2023.00012

Abstract

Resilience engineering (RE) is most commonly applied at the organisational level, and has historically been associated with safety-critical industries such as nuclear, medical or aviation. This paper explores the application of RE frameworks within software engineering, and investigates resilient performance of the socio-technical system that supports the creation of software. We present a preliminary study based on a secondary analysis of data from previous ethnographic studies of commercial software practice. This analysis uses an RE framework devised for small team practice in safety critical settings. We present and discuss three salient episodes of software practice that illustrate the application of RE principles to software engineering, and suggest how this kind of analysis may benefit software engineering. We present challenges and opportunities based on our experience and propose future research directions.

Publication Type: Conference or Workshop Item (Paper)
Additional Information: © 2023 IEEE. Personal use of this material is permitted. Permission from IEEE must be obtained for all other uses, in any current or future media, including reprinting/republishing this material for advertising or promotional purposes, creating new collective works, for resale or redistribution to servers or lists, or reuse of any copyrighted component of this work in other works.
Publisher Keywords: resilience engineering, change, ethnography
Subjects: H Social Sciences > HC Economic History and Conditions
H Social Sciences > HD Industries. Land use. Labor
H Social Sciences > HM Sociology
H Social Sciences > HN Social history and conditions. Social problems. Social reform
Q Science > QA Mathematics > QA75 Electronic computers. Computer science
Departments: School of Science & Technology
SWORD Depositor:
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