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Abstract

Service Level Agreements (SLAs) are used to specify the negotiated conditions between the provider and the consumer of services. In this paper we present a stepwise method to identify and categorize a set of test requirements that represent the potential situations that can be exercised regarding the specification of each isolated guarantee term of an SLA. This identification is addressed by means of devising a set of coverage levels that allow grading the thoroughness of the tests. The utilization of these test requirements would focus on twofold objectives: (1) the generation of a test suite that allows exercising the situations described in the test requirements and (2) the support for the derivation of a monitoring plan that checks the compliance of these requirements at runtime. The approach is illustrated over an eHealth case study.

Publication Type:	Book Section
Additional Information:	© 2012 IEEE. Personal use of this material is permitted. Permission from IEEE must be obtained for all other uses, in any current or future media, including reprinting/republishing this material for advertising or promotional purposes, creating new collective works, for resale or redistribution to servers or lists, or reuse of any copyrighted component of this work in other works.
Publisher Keywords:	Service Level Agreements; Test Requirements; Software Testing; Service Monitoring
Subjects:	Q Science > QA Mathematics > QA75 Electronic computers. Computer science
Departments:	School of Science & Technology > Computer Science

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