City Research Online

Items where Author is "Dholakia, U. M."

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Article

Dholakia, U. M., Blazevic, V., Wiertz, C. & Algesheimer, R. (2009). Communal Service Delivery: How Customers Benefit From Participation in Firm-Hosted Virtual P3 Communities. Journal of Service Research, 12(2), pp. 208-226. doi: 10.1177/1094670509338618

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