Items where Author is "Friman, M."
Up a level
Group by: Type | No Grouping
Number of items: 1.
Article
McColl-Kennedy, J. R., Gustafsson, A., Jaakkola, E. , Klaus, P., Radnor, Z. 
ORCID: 0000-0002-1624-5729, Perks, H. & Friman, M. (2015).
Fresh perspectives on customer experience.
Journal of Services Marketing, 29(6/7),
pp. 430-435.
doi: 10.1108/jsm-01-2015-0054