Book Section

Lanzolla, G. ORCID: 0000-0002-6590-2668, Santoni, S. ORCID: 0000-0002-5928-3901 & Tucci, C. L. (2021). Unlocking value from AI in financial services: strategic and organizational tradeoffs vs. media narratives. In: Pagani, M. & Champion, R. (Eds.), Artificial Intelligence for Sustainable Value Creation. (pp. 70-97). Cheltenham, UK: Edward Elgar. doi: 10.4337/9781839104398.00014