City Research Online

Article

Procter, S. & Radnor, Z. ORCID: 0000-0002-1624-5729 (2017). Teamworking and Lean revisited: a reply to Carter et al. International Journal of Human resource Management, 28(3), pp. 468-480. doi: 10.1080/09585192.2015.1111252

Procter, S. & Radnor, Z. ORCID: 0000-0002-1624-5729 (2014). Teamworking under Lean in UK public services: lean teams and team targets in Her Majesty's Revenue & Customs (HMRC). International Journal of Human Resource Management, 25(21), pp. 2978-2995. doi: 10.1080/09585192.2014.953976

Bickerton, J., Davies, J., Davies, H. , Procter, S. & Apau, D.view all authors (2012). Streaming primary urgent care: a prospective approach. Primary Health Care Research & Development, 13(02), pp. 142-152. doi: 10.1017/s146342361100017x

Bickerton, J., Procter, S., Johnson, B. & Medina, A.view all authors (2011). Socio-phenomenology and conversation analysis: interpreting video lifeworld healthcare interactions. Nursing Philosophy, 12(4), pp. 271-281. doi: 10.1111/j.1466-769x.2011.00506.x

Bickerton, J., Procter, S., Johnson, B. & Medina, A.view all authors (2010). A video life-world approach to consultation practice: The relevance of a socio-phenomenological approach. Human Studies, 33(2-3), pp. 157-171. doi: 10.1007/s10746-010-9162-9

Abbott, S., Bickerton, J., Daly, M. L. & Procter, S.view all authors (2008). Evidence-based primary health care and local research: a necessary but problematic partnership. Primary Health Care Research & Development, 9(03), pp. 191-198. doi: 10.1017/s146342360800073x

Abbott, S., Procter, S. & Iacovou, N. (2007). Models for quality improvement and assurance in English and Welsh primary care. Primary Health Care Research and Development, 8(04), pp. 297-307. doi: 10.1017/s1463423607000345

Report

Procter, S., Bickerton, J., Allan, T. , Davies, H., Abbott, S., Apau, D., Dewan, V., Frazer, A., Lynch, A., Wych, G., Nijjar, A. & Davies, J.view all authors (2009). Streaming Emergency Department Patients to Primary Care Services: Developing a Consensus in North East London (9781900804391). London: City University, London.

Twamley, K., Irvine, P., Procter, S. & Macfarlane, A. J.view all authors (2006). An evaluation of maternity care provided in three Sure Start Local Programmes in Islington. Final report. London, UK: City University London.

Twamley, K., Irvine, P., Procter, S. & Macfarlane, A. J.view all authors (2006). An evaluation of maternity care provided in three Sure Start Local Programmes in Islington. Summary report. London, UK: City University London.

Bickerton, J., Loudon, C, Berry, T. , Abbott, S., Bryar, R., Davies, H., Hostettler, M., Lack, V., Lee, B. & Procter, S.view all authors (2004). Scoping education needs and provision for walk-in-centres in North East London. London, UK: City University London.