![]() | Up a level |
Radnor, Z. ORCID: 0000-0002-1624-5729 (2015).
Introduction: the role and substance of public service operations management.
In: Radnor, Z. J., Bateman, N., Esain, A. , Kumar, M., Williams, S. J. & Upton, D. M. (Eds.),
Public Service Operations Management: A Research Handbook.
(pp. 1-10). London: Routledge.