Informing the specification of a large-scale socio-technical system with models of human activity

Jones, S., Maiden, N., Manning, S. & Greenwood, J. (2007). Informing the specification of a large-scale socio-technical system with models of human activity. Lecture Notes in Computer Science: Requirements Engineering: Foundation for Software Quality, 4542, pp. 175-189. doi: 10.1007/978-3-540-73031-6_13

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Abstract

In this paper, we present our experience of using rich and detailed models of human activity in an existing socio-technical system in the domain of air traffic control to inform a use case-based specification of an enhanced future system, called DMAN. This work was carried out as part of a real project for Eurocontrol, the European Organisation for the Safety of Air Navigation. We describe, in outline, the kinds of models we used, and present some examples of the ways in which these models influenced the specification of use cases and requirements for the future system. We end with a discussion of lessons learnt.

Item Type: Article
Uncontrolled Keywords: Science & Technology, Technology, Computer Science, Software Engineering, Computer Science, Theory & Methods, Computer Science, use cases, specification, socio-technical systems, domain knowledge, DESIGN
Subjects: Q Science > QA Mathematics > QA75 Electronic computers. Computer science
Divisions: School of Informatics > Centre for Human Computer Interaction Design
URI: http://openaccess.city.ac.uk/id/eprint/2802

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