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Integrating Creativity Workshops into Structured Requirements Processes

Maiden, N., Manning, S., Robertson, S. and Greenwood, J. (2004). Integrating Creativity Workshops into Structured Requirements Processes. Paper presented at the DIS’2004, 5th conference on Designing interactive systems: processes, practices, methods, and techniques, 01-08-2004 - 04-08-2004, Cambridge , USA.

Abstract

Requirements engineering is a creative process in which stakeholders and designers work together to create ideas for new systems that are eventually expressed as requirements. However, many requirements engineering or software development methods do not encourage or support creative thinking, let alone integrate it with existing modeling and analysis processes. This paper describes RESCUE, a scenario-driven requirements engineering process that includes workshops that integrate creativity techniques with different types of use case and system context modelling. It reports a case study in which RESCUE creativity workshops were used to discover stakeholder and system requirements for DMAN, a future air traffic management system for managing departures from major European airports. The workshop was successful in that it provided new and important outputs for subsequent requirements processes. The paper describes the workshop structure and wider RESCUE process, important results and key lessons learned.

Publication Type: Conference or Workshop Item (Paper)
Additional Information: © Maiden, N. | ACM 2004. This is the author's version of the work. It is posted here for your personal use. Not for redistribution. The definitive Version of Record was published in Proceedings of the 5th conference on Designing interactive systems: processes, practices, methods, and techniques, http://dx.doi.org/10.1145/1013115.1013132
Publisher Keywords: Requirements, creativity workshops, analogical reasoning, models of creativity, storyboarding
Subjects: Q Science > QA Mathematics > QA75 Electronic computers. Computer science
Departments: School of Mathematics, Computer Science & Engineering > Computer Science > Human Computer Interaction Design
URI: http://openaccess.city.ac.uk/id/eprint/4026
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