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Optimized cross-organizational business process monitoring: Design and enactment

Comuzzi, M., Vanderfeesten, I. T. P. and Wang, T. (2013). Optimized cross-organizational business process monitoring: Design and enactment. Information Sciences, 244, pp. 107-118. doi: 10.1016/j.ins.2013.04.036

Abstract

Organizations can implement the agility required to survive in the rapidly evolving business landscape by focusing on their core business and engaging in collaborations with other partners. This entails the need for organizations to monitor the behavior of the partners with which they collaborate. The design and enactment of monitoring, in this scenario, must become flexible and adapt as the collaboration evolves. We propose an approach to flexibly design and enact cross-organizational business process monitoring based on Product-Based Workflow Design. Our approach allows organizations to capture monitoring requirements, optimize such requirements, e.g. choosing the monitoring process with lowest cost or highest availability, and enacting the optimal monitoring process through a service-oriented approach. Optimization, in particular, is made efficient by adopting an Ant-colony optimization heuristic. The paper also describes a prototypical implementation of our approach in the ProM framework.

Publication Type: Article
Additional Information: NOTICE: this is the author’s version of a work that was accepted for publication in Information Sciences. Changes resulting from the publishing process, such as peer review, editing, corrections, structural formatting, and other quality control mechanisms may not be reflected in this document. Changes may have been made to this work since it was submitted for publication. A definitive version was subsequently published in Information Sciences Volume 244, 20 September 2013, Pages 107–118, http://dx.doi.org/10.1016/j.ins.2013.04.036
Publisher Keywords: Business process monitoring, Product-based workflow design, Ant colony optimization, Service-based systems
Subjects: H Social Sciences > HF Commerce
Q Science > QA Mathematics > QA75 Electronic computers. Computer science
Departments: School of Mathematics, Computer Science & Engineering > Computer Science
URI: http://openaccess.city.ac.uk/id/eprint/4084
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