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Pre-Consumption of Service Robots: The Role of Narrated Assemblages in Experiential Control

Robinson, T., Babic-Rosario, A. & Wiertz, C. (2019). Pre-Consumption of Service Robots: The Role of Narrated Assemblages in Experiential Control. In: 10TH EIASM INTERPRETIVE CONSUMER RESEARCH WORKSHOP. 10th EIASM Interpretive Consumer Research Workshop, 9-10 May 2019, Lyon, France.

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