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Reflective Journaling: A Theoretical Model and Digital Prototype for Developing Resilience and Creativity

Jones, S. ORCID: 0000-0003-4789-4948, Rivera, A. & de Rooij, A. (2020). Reflective Journaling: A Theoretical Model and Digital Prototype for Developing Resilience and Creativity. Paper presented at the HCI International 2020, 19-24 July 2020, Copenhagen, Denmark. doi: http://doi,org/10.1007/978-3-030-50513-4_11


Reflection is commonly discussed as a tool for personal and professional development that is becoming increasingly important in today’s global and digital world. In this paper, we propose a model that suggests ways in which reflection, in the form of Reflective Journaling, can support the development of creativity and resilience, which are needed to enable individuals to function effectively in a fast-changing environment. In addition, the model proposes ways in which external support and progress monitoring can be used in conjunction with skills in adaptive resilience and structured creativity, to support the maintenance of reflective journaling as a habit, in the longer term, thus creating virtuous cycles of skills and behaviours that can reinforce each other. Based on our model, and additional user research, we describe the design of a first digital prototype that aims to support the use of Reflective Journaling and to develop creativity and resilience through suggested mechanisms. Initial evaluations of our prototype are positive. It has been well-received by early test users, and has the potential to address all the connections defined. We therefore suggest that the theoretical model can be used to develop digital tools, such as the one included, to help those who wish to develop the habit of reflective journaling, and through that a range of other skills associated with resilience and creative thinking. We see this as a starting point for investigating this potential in more depth.

Publication Type: Conference or Workshop Item (Paper)
Additional Information: The final authenticated publication will be available online at
Publisher Keywords: Reflective Journaling, Learning, Digital Prototype, Creativity, Resilience, Emerging Technologies.
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
H Social Sciences > HM Sociology
Q Science > QA Mathematics > QA75 Electronic computers. Computer science
Departments: Bayes Business School > Management
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