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Crowdsourcing in China: Exploring the Work Experience of Solo Crowdworkers and Crowdfarm Workers

Wang, Y., Papangelis, K, Saker, M. ORCID: 0000-0002-7414-2840, Lykourentzou, I., Chamberlain, A. and Khan, V-J. (2020). Crowdsourcing in China: Exploring the Work Experience of Solo Crowdworkers and Crowdfarm Workers. Proceedings of the ACM on Human-Computer Interaction, 12, pp. 1-13. doi: 10.1145/3313831.3376473

Abstract

Recent research highlights the potential of crowdsourcing in China. Yet very few studies explore the workplace context and experi- ences of Chinese crowdworkers. Those that do, focus mainly on the work experiences of solo crowdworkers but do not deal with issues pertaining to the substantial amount of people working in ‘crowdfarms’. This article addresses this gap as one of its primary concerns. Drawing on a study that involves 48 participants, our research explores, compares and contrasts the work experiences of solo crowdworkers to those of crowdfarm workers. Our findings illustrate that the work experiences and context of the solo workers and crowdfarm workers are substantially different, with regards to their motivations, the ways they engage with crowdsourcing, the tasks they work on, and the crowdsourcing platforms they utilize. Overall, our study contributes to furthering the understandings on the work experiences of crowdworkers in China.

Publication Type: Article
Additional Information: © 2020 Association for Computing Machinery. This is the author's version of the work. It is posted here for your personal use. Not for redistribution. The definitive Version of Record is to be published in Proceedings of the ACM on Human-Computer Interaction, http://dx.doi.org/10.1145/10.1145/3313831.3376473.
Publisher Keywords: Crowdsourcing, Work Experience, Crowdworkers, Crowdfarms, Reputation, Work Life Balance, Tasks, Platform Satisfaction, Moti- vations and Attitudes
Subjects: D History General and Old World > DS Asia
H Social Sciences > HD Industries. Land use. Labor
H Social Sciences > HM Sociology
Departments: School of Arts & Social Sciences > Sociology
Date Deposited: 21 Apr 2020 18:17
URI: https://openaccess.city.ac.uk/id/eprint/23808
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