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Designing Digital Content to Support Science Journalism

Maiden, N. ORCID: 0000-0001-6233-8320, Zachos, K. ORCID: 0000-0003-1977-7090, Franks, S. ORCID: 0000-0002-9449-2725 , Wells, R. ORCID: 0000-0002-0329-2120 & Stallard, S. (2020). Designing Digital Content to Support Science Journalism. Paper presented at the Nordi CHI 2020, 25-29 Oct 2020, Tallinn, Estonia. doi: 10.1145/3419249.3420124


Journalists need to become more effective at communicating science and countering post-truth activities that seek to undermine scientific processes and evidence. Digital support for journalists when investigating and writing about sciencerelated topics is one means of improving this science communication. However, little bespoke digital support is available. This paper reports the research and development of one new form of such digital support. During a participatory design process, experienced science journalists and other professionals were interviewed about their challenges experienced and understanding of good practices in science journalism. These challenges and good practices informed the development of a prototype of a new form of digital tool that was evaluated by journalists without specialist science training. A new version of the prototype, called INQUEST, was implemented to automate some parts of good practices in order to augment journalists’ capabilities. These practices included the retrieval of science information from diverse sources, targeting different science audiences, and providing different forms of guidance for explaining science to the target audience. This prototype is presented, and an early evaluation of it is reported.

Publication Type: Conference or Workshop Item (Paper)
Additional Information: © Maiden, Neil , Zachos, Konstantinos, Franks, Suzanne, Wells, Rebecca and Samantha, Stallard | ACM 2020. This is the author's version of the work. It is posted here for your personal use. Not for redistribution. The definitive Version of Record is to be published in ACM Proceedings,
Publisher Keywords: Science communication, science journalism, audience segments, digital prototyping, participatory design
Subjects: H Social Sciences > HM Sociology
P Language and Literature > PN Literature (General)
Q Science > Q Science (General)
Q Science > QA Mathematics > QA75 Electronic computers. Computer science
Departments: School of Health & Psychological Sciences > Healthcare Services Research & Management
Bayes Business School > Management
School of Communication & Creativity > Journalism
Text - Accepted Version
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