Train services are very efficient for shareholders – less so for customers
Fisher, D. (2019). Train services are very efficient for shareholders – less so for customers. The Conversation,
Abstract
Train fares in the UK will increase by 2.8% in January 2020, after rising 3.1% in January 2019 following a year of timetable changes and cancellations. Who do the train companies think they’re fooling? One thing is clear: the fact that they have paid out £1 billion to shareholders over the past six years demonstrates that the companies are efficiently delivering financial returns to private investors while delivering an inefficient service for the people who really matter – their customers.
| Publication Type: | Article |
|---|---|
| Publisher Keywords: | Shareholders, Public transport, Privatisation, Outsourcing, rail renationalisation, Trains |
| Subjects: | H Social Sciences > HD Industries. Land use. Labor H Social Sciences > HE Transportation and Communications |
| Departments: | Bayes Business School > Management |
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