City Research Online

Information and communication technology in management learning - Volume 1

Rich, M. (2004). Information and communication technology in management learning - Volume 1. (Unpublished Doctoral thesis, City, University of London)


This submission combines a number of papers written over a span of eleven years, which document research in the application of information and communication technology (ICl) to management education. In addition an integrating review grounds this research, surveys some of the relevant literature, and analyses the common threads running through the research.

The constituent papers discuss the introduction of a wide range of exercises, using innovative information and communication technology (ICl), into teaching at the Business School of City University from 1992 onwards. There is analysis of how using the Internet evolved to add practical value to students’ learning experiences, and the papers together record the introduction of such exercises at the Business School before the Internet was widely used outside the academic, research, and United States government communities. These applications of technology in learning were adapted over the years, to respond to changes in the available technology, and in students’ expectations, and these changes led to an extensive understanding of students’ response to new technology. The inclusion of ICT, and virtual learning methods in courses, where the principal mode of tuition was face-to-face, anticipated the current interest in ‘e-learning’ by up to ten years.

One common thread includes the understanding of both the virtual and the physical environment for learning in a business school, in the light of the technologies available at different periods. A second relates to how some of the tools and techniques most commonly associated with distance learning could also be applied in a face-to-face setting. A third relates to changing views of how the subject of information literacy should be built into the material taught in a business school.

The integrating paper locates the constituent papers in relation to literature both about ICT and about pedagogy in higher education. A common dimension is the importance of reflective practice and of knowledge acquisition, and these are used to gain insights into the teaching and learning covered by the papers. In particular there is discussion of how ICT can encourage the framing of new and insightful questions to enhance understanding. While the research is focused on understanding the issues, there is discussion of further research which could lead from it, which could include steps to evaluate the tangible benefits added by ICT.

Publication Type: Thesis (Doctoral)
Subjects: L Education > L Education (General)
Q Science > QA Mathematics > QA75 Electronic computers. Computer science
Departments: Bayes Business School
Bayes Business School > Bayes Business School Doctoral Theses
Doctoral Theses
[thumbnail of Rich thesis 2004 Vol 1 PDF-A.pdf]
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