City Research Online

Abstract

The presence of audiovisual media is a mainstay in the lives of many, increasingly so with technological progress. Accessing video and audio content, however, can be challenging for people with diverse needs. Existing research has explored a wide range of accessibility challenges and worked with disabled communities to design technologies that help bridge the access gap. Despite this work, our understanding of the challenges faced by communities with complex communication needs (CCNs) remains poor. To address this shortcoming, we present the first study that investigates the viewing experience of people with the communication impairment aphasia through an online survey (N=41) and two focus group sessions (N=10), with the aim of understanding their specific access challenges. We find that aphasia significantly impact viewing experience and present a taxonomy of access barriers and facilitators, with suggestions for future research.

Publication Type:	Conference or Workshop Item (Paper)
Additional Information:	© The Authors 2024. This is the author's version of the work made available under a Creative Commons-Attribution (CC-BY) Licence. The definitive Version of Record was published in CHI '24: Proceedings of the CHI Conference on Human Factors in Computing Systems, https://doi.org/10.1145/3613904.3641893
Subjects:	H Social Sciences > HM Sociology P Language and Literature > P Philology. Linguistics P Language and Literature > PN Literature (General) R Medicine > RC Internal medicine
Departments:	School of Health & Psychological Sciences School of Health & Psychological Sciences > Language & Communication Science
SWORD Depositor:	Symplectic Administrator

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