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Communication, Collaboration, and Coordination in a Co-located Shared Augmented Reality Game: Perspectives From Deaf and Hard of Hearing People

Luna, S. M., Xu, J., Papangelis, K. , Tigwell, G. W., Lalone, N., Saker, M. ORCID: 0000-0002-7414-2840, Chamberlain, A., Laato, S., Dunham, J. & Wang, Y. (2024). Communication, Collaboration, and Coordination in a Co-located Shared Augmented Reality Game: Perspectives From Deaf and Hard of Hearing People. In: Proceedings of the CHI Conference on Human Factors in Computing Systems. CHI '24: CHI Conference on Human Factors in Computing Systems, 11-16 May 2024, Honolulu, USA. doi: 10.1145/3613904.3642953

Abstract

Co-located collaborative shared augmented reality (CS-AR) environments have gained considerable research attention, mainly focusing on design, implementation, accuracy, and usability. Yet, a gap persists in our understanding regarding the accessibility and inclusivity of such environments for diverse user groups, such as deaf and Hard of Hearing (DHH) people. To investigate this domain, we used Urban Legends, a multiplayer game in a co-located CS-AR setting. We conducted a user study followed by one-on-one interviews with 17 DHH participants. Our findings revealed the usage of multimodal communication (verbal and non-verbal) before and during the game, impacting the amount of collaboration among participants and how their coordination with AR components, their surroundings, and other participants improved throughout the rounds. We utilize our data to propose design enhancements, including onscreen visuals and speech-to-text transcription, centered on participant perspectives and our analysis.

Publication Type: Conference or Workshop Item (Paper)
Additional Information: Copyright © 2024 Owner/Author. This work is licensed under a Creative Commons Attribution International 4.0 License.
Publisher Keywords: Co-located AR, Collaborative AR, Deaf and Hard of Hearing, Shared AR
Subjects: H Social Sciences > H Social Sciences (General)
Q Science > QA Mathematics > QA75 Electronic computers. Computer science
Departments: School of Policy & Global Affairs
School of Policy & Global Affairs > Sociology & Criminology
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