City Research Online

Work from Home and Firm Productivity: The Role of ICT and Size

Boeri, F. ORCID: 0000-0001-8249-104X, Crescenzi, R. & Rigo, D. (2025). Work from Home and Firm Productivity: The Role of ICT and Size (12253). Munich, Germany: CesIfo.

Abstract

Using administrative firm-level data covering the universe of remote workers in Italy, and leveraging exogenous pre-pandemic variation in firm-specific access to fibre broadband as an instrument, this paper investigates the impact of post-pandemic adoption of work from home (WFH) on firm productivity. We find that WFH had a large negative impact on productivity during the pandemic. However, larger firms and those with prior ICT investments mitigated these losses. In the longer term, the impact of WFH is no longer significant. Yet, we find suggestive evidence that firms employing highly qualified workers experienced productivity gains.

Publication Type: Monograph (Working Paper)
Publisher Keywords: work from home; firms; productivity
Subjects: H Social Sciences > HD Industries. Land use. Labor
H Social Sciences > HM Sociology
H Social Sciences > HN Social history and conditions. Social problems. Social reform
Q Science > QA Mathematics > QA75 Electronic computers. Computer science
Departments: School of Policy & Global Affairs
School of Policy & Global Affairs > Department of Economics
SWORD Depositor:
[thumbnail of cesifo1_wp12253.pdf]
Preview
Text - Published Version
Download (6MB) | Preview

Export

Add to AnyAdd to TwitterAdd to FacebookAdd to LinkedinAdd to PinterestAdd to Email

Downloads

Downloads per month over past year

View more statistics

Actions (login required)

Admin Login Admin Login