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A framework for cost evaluation in product service system configuration

Shen, J., Erkoyuncu, J. A., Roy, R. ORCID: 0000-0001-5491-7437 and Wu, B. (2017). A framework for cost evaluation in product service system configuration. International Journal of Production Research, 55(20), pp. 6120-6144. doi: 10.1080/00207543.2017.1325528

Abstract

Configuration systems are increasingly used as a means for efficient design of customised product service systems (PSS) to satisfy diverse customer needs. Cost evaluation is thereby important to assist the configuration engineers in making decisions on feasible configuration solutions. However, little research attention has been received until recently. To fill this gap, this paper contributes in developing a framework for cost evaluation in PSS configuration. A holistic view of PSS configuration, the three-dimensional PSS cost element, and a life cycle-oriented cost evaluation approach are successively proposed. The framework is thereby established with a number of parts, including the preparatory stage, the evaluation stage and the configuration stage. A pump PSS is illustrated to validate the developed framework. Four feasible configuration solutions in one configuration activity are evaluated and compared. The configuration engineers are thus assisted with the decision on selecting the one with the least cost.

Publication Type: Article
Additional Information: This is an Accepted Manuscript of an article published by Taylor & Francis in International Journal of Production Research on 10 may 2017, available online: http://www.tandfonline.com/10.1080/00207543.2017.1325528.
Publisher Keywords: product service system, configuration evaluation, cost estimation, life cycle costing, PSS configuration
Subjects: H Social Sciences > HD Industries. Land use. Labor
H Social Sciences > HF Commerce
Departments: School of Mathematics, Computer Science & Engineering
URI: http://openaccess.city.ac.uk/id/eprint/22124
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