City Research Online

Abstract

Purpose: This paper provides an overview of the published literature and current use of social
software by libraries primarily in the UK and US.

Methodology/Approach: Literature review and desk research.

Findings: Libraries are experimenting considerably in this area and many Web 2.0 applications have been developed by libraries and librarians over the past few years. These tools offer the potential to enhance library services.

Research limitations/implications: The area is one of rapid change, so the findings will date quickly.

Practical implications: An overview of which technologies are being used most widely and might offer the most potential for library staff considering experimenting in this area.

Originality/value of paper: Web 2.0 is an area with which many library staff need to become familiar quickly. This paper provides a useful overview of the topic.

Publication Type:	Article
Publisher Keywords:	Social interaction, Literature, Libraries, United Kingdom, Computer networks, Communication technologies
Subjects:	Q Science > QA Mathematics > QA75 Electronic computers. Computer science Z Bibliography. Library Science. Information Resources > Z665 Library Science. Information Science
Departments:	Professional Services > Learning, Enhancement and Development
SWORD Depositor:	Symplectic Administrator

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