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Platform Development: Emerging Insights from a Nascent Industry

Shi, X., Li, F. ORCID: 0000-0002-6589-6392 & Chumnumpan, P. (2021). Platform Development: Emerging Insights from a Nascent Industry. Journal of Management, 47(8), pp. 2037-2073. doi: 10.1177/0149206320929428


This paper investigates the emergence and development of the innovation platform in a nascent industry, through a dynamic capabilities perspective. Based on an inductive study of the UK’s tele-rehabilitation through gaming (TRTG) industry, we identify four capabilities that are important for successful platform development: innovation leverage, market exploration, quality control, and appropriation. A holistic framework is developed to explain how these capabilities can facilitate platform development by enabling appropriate business models and activities. We then discuss how a firm could define and redefine its firm boundary in order to deploy the four capabilities for platform development.

Publication Type: Article
Additional Information: This article is distributed under the terms of the Creative Commons Attribution-NonCommercial 4.0 License ( which permits non-commercial use, reproduction and distribution of the work without further permission provided the original work is attributed as specified on the SAGE and Open Access pages (
Publisher Keywords: Dynamic Capabilities, Innovation, Qualitative Research
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Departments: Bayes Business School > Management
Text - Published Version
Available under License Creative Commons Attribution Non-commercial.

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