City Research Online

Duality & social position: Role expectations of people who combine outsider-ness and insider-ness in organizational change

Nigam, A. ORCID: 0000-0002-6772-9643, Sackett, E. and Golden, B. (2020). Duality & social position: Role expectations of people who combine outsider-ness and insider-ness in organizational change. Organization Studies,

Abstract

A person’s social position shapes whether and how they can influence organizational change. While prior research establishes people whose social position combines outsider-ness and insider-ness as important change agents, we know little about how they influence change. We analyse a peer coaching initiative in Canadian hospitals to explain how outsider-insiders — in this case, organizational outsiders with professional proximity—advance change. Peer coaches were able to influence change by establishing and enacting a dual outsider-insider role and associated role expectations. We advance theory by showing that role expectations emphasizing duality that are rooted in social position, but created through social interaction, are a key mechanism by which the potential of outsider-insider social positions can be activated and mobilized to influence change. We advance theory on social position generally by highlighting the potential for integrating a symbolic interactionist perspective—focused on role expectations—into Bourdieu’s theory of fields.

Publication Type: Article
Publisher Keywords: This article has been accepted for publication in the journal Organization Studies.
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Departments: Business School > Management
Date Deposited: 01 Dec 2020 13:22
URI: https://openaccess.city.ac.uk/id/eprint/25340
[img]
Preview
Text - Accepted Version
Available under License Creative Commons Attribution Non-commercial No Derivatives.

Download (369kB) | Preview

Export

Downloads

Downloads per month over past year

View more statistics

Actions (login required)

Admin Login Admin Login