City Research Online

Abstract

This thesis investigates the role of ideology in international nongovernmental development organizations (INGDOs), focusing on ActionAid as a case study. The research explores the conceptualization and application of ideology in organizational contexts, aiming to understand its influence on organizational dynamics and phenomena. A systematic literature review reveals gaps in understanding ideology’s role, prompting a reconceptualization that recognizes its multifaceted nature across societal, organizational, and individual levels. Empirically, a longitudinal case study approach is employed, supported by grounded theory methodology, to trace changes in ideologies over time within ActionAid. The analysis uncovers the phenomenon of ideological sedimentation, resulting in the emergence of multiple identities within the organization, and explores how the organization manages these identity conflicts through a strategy termed ‘constructive identity ambiguity’. Additionally, the thesis examines how leaders navigate ideological tensions through ‘strategic diglossia’, simultaneously endorsing and distancing themselves from contentious practices like child sponsorship. Central to the investigation is the conflict surrounding child sponsorship, which evolves from a foundational practice to a source of shame and polarization within the organization. The thesis further contributes to the literature by examining the role of shame in driving organizational change, particularly in the context of misalignments between organizational ideologies and practices. The study also situates ActionAid within the framework of meta-organizations, highlighting its evolution as a global federation and the implications for understanding organizational dynamics and identity processes within complex organizational forms.

The thesis concludes by discussing its contributions to organizational theory and practice, particularly in proposing how ideology functions as an analytical lens for studying organizations. It offers valuable insights for scholars and practitioners seeking to understand and address the complexities of organizational behavior and change within INGDO settings and beyond.

Publication Type:	Thesis (Doctoral)
Subjects:	H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Departments:	Bayes Business School > Bayes Business School Doctoral Theses Doctoral Theses

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